jilli Terms and Conditions

1. Acceptance of Terms

By accessing or using any part of the jilli platform — including the website, mobile app, sports betting features, fish shooting games, and casino-style entertainment — you confirm that you have read and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and jilli. If you do not agree with any part of these terms, you must not use the platform. jilli reserves the right to update these terms at any time, and continued use of the platform after any update constitutes acceptance of the revised terms. We recommend checking this page periodically to stay informed of any changes.

2. Eligibility

To register and use jilli, you must be at least 21 years of age and a resident of the Philippines or otherwise permitted by applicable law to participate in online gaming activities. By creating an account, you confirm that you meet these eligibility requirements and that all information you provide during registration is accurate and complete. jilli does not knowingly allow minors to register or use the platform, and any account found to belong to a person under the legal age will be suspended immediately and any balance forfeited in accordance with applicable regulations. It is your responsibility to ensure that online gaming is legal in your jurisdiction before registering. We reserve the right to request identity verification documents at any time to confirm eligibility.

3. Account Registration and Security

Each player may hold only one account on jilli. Creating duplicate or multiple accounts is strictly prohibited and may result in permanent suspension of all associated accounts and forfeiture of any balances held within them. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect that your account has been accessed without your authorisation, you must notify us immediately through the contact details provided on this platform. jilli will never ask for your password via email, chat, or any other channel, and you should never share your login details with anyone. We strongly recommend enabling any available account security features to protect your access.

4. Deposits and Withdrawals

All financial transactions on jilli are conducted in Philippine pesos (PHP). Deposits must be made using payment methods that are registered in your own name — third-party deposits are not permitted. Withdrawal requests are subject to identity verification and must meet the minimum withdrawal threshold as displayed in your account settings. Processing times for withdrawals vary depending on the payment method selected, and full details are available on the Withdrawal page. jilli reserves the right to conduct additional verification checks before processing any withdrawal, particularly for large amounts or accounts that have not previously completed verification. Any attempt to manipulate the deposit or withdrawal process, including through fraudulent payment methods, will result in immediate account suspension.

5. Bonuses and Promotions

Bonuses and promotional offers available on jilli are subject to their own specific terms and conditions, which are published on the Promotion page at the time each offer is made available. General bonus rules include wagering requirements that must be met before bonus funds or winnings derived from bonus funds can be withdrawn. Bonuses are intended for personal recreational use only and may not be exploited through systematic betting strategies designed to guarantee profit regardless of outcome. jilli reserves the right to void bonuses and related winnings if it determines that a player has abused a promotional offer. Only one bonus may be active at a time unless otherwise stated in the specific promotion terms. Players are encouraged to read all promotion terms carefully before opting in.

6. Fair Play and Prohibited Conduct

jilli is committed to providing a fair and secure gaming environment for all players in the Philippines. The following conduct is strictly prohibited on the platform: using automated software, bots, or scripts to interact with any game or betting market; colluding with other players to manipulate outcomes; exploiting software bugs or errors for financial gain; using stolen, fraudulent, or unauthorised payment methods; and engaging in any form of money laundering or other illegal financial activity. Any player found to have engaged in prohibited conduct will have their account suspended immediately, all winnings voided, and the matter may be referred to the relevant authorities. If you believe you have encountered a software error or irregularity, you must report it to us rather than attempt to exploit it. Fair play protections apply equally to all games and betting markets available on the platform.

7. Responsible Gaming

jilli takes responsible gaming seriously and provides tools to help players manage their activity on the platform. These include deposit limits, session time reminders, and self-exclusion options, all of which are described in detail on the Responsible Gaming page. We encourage all players to set personal limits that reflect their financial situation and to treat gaming as a form of entertainment rather than a source of income. If you feel that your gaming activity is becoming problematic, we urge you to make use of the self-exclusion tools available or to seek support from a recognised problem gambling helpline in the Philippines. jilli will honour all self-exclusion requests promptly and will not send promotional communications to players who have self-excluded. The welfare of our players is a core part of how we operate as a platform.

8. Intellectual Property

All content on the jilli platform — including but not limited to text, graphics, logos, game interfaces, software, and design elements — is the property of jilli or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the platform without prior written permission from jilli. The jilli brand name and logo may not be used in any context that implies endorsement, affiliation, or partnership without explicit authorisation. Unauthorised use of jilli's intellectual property may result in legal action. Players are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial recreational purposes.

9. Limitation of Liability

jilli provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. While we make every effort to maintain platform stability and security, we cannot be held liable for losses arising from technical outages, connectivity issues, or circumstances beyond our reasonable control. To the maximum extent permitted by applicable law, jilli's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. jilli is not responsible for any indirect, incidental, or consequential losses, including loss of profits or data. Nothing in these terms limits liability for fraud, gross negligence, or any other matter that cannot be excluded by law.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws applicable to online gaming operations serving the Philippines market. Any dispute arising from your use of the jilli platform that cannot be resolved through our internal complaints process will be subject to the jurisdiction of the relevant competent authority. Players are encouraged to first raise any concerns through the FAQ page or by contacting our support team at [email protected] before escalating to a formal dispute process. jilli is committed to resolving player complaints fairly and in a timely manner. These terms do not affect any statutory rights you may have as a consumer under Philippine law.