Your privacy matters to us. This Privacy Policy explains what personal data jilli collects from players in the Philippines, how we use it, who we share it with, and what rights you have over your own information. We are committed to handling your data responsibly and in line with applicable Philippine data privacy standards.
Last updated: June 2025. This Privacy Policy applies to all players using the jilli platform in the Philippines. If you have questions about how your data is handled, please visit our FAQ page or review our Terms and Conditions.
jilli is an online gaming platform serving players in the Philippines, offering sports betting, fish shooting games, and casino-style entertainment through a mobile-first experience. When you register and use jilli, you are providing personal information to us as the data controller responsible for that information. We take this responsibility seriously and are committed to protecting your privacy in accordance with applicable Philippine data privacy laws and regulations. This Privacy Policy describes how we collect, use, store, and protect your personal data, and it applies to all interactions you have with the jilli platform — including the website, mobile app, and any customer support channels. If you are unsure about any part of this policy, we encourage you to contact us before continuing to use the platform.
When you register for a jilli account, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may also collect copies of government-issued identification documents to confirm your eligibility to use the platform. When you make deposits or withdrawals, we collect transaction data including payment method details, amounts, and timestamps — though we do not store full card numbers or sensitive banking credentials on our servers. We also collect technical data automatically when you use the platform, such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect fraud, and improve the overall experience for Filipino players.
The personal data we collect is used primarily to operate and maintain your jilli account, process deposits and withdrawals in Philippine pesos, and verify your identity and eligibility as required by applicable regulations. We also use your data to send you account-related communications such as transaction confirmations, security alerts, and updates to our policies — these communications are necessary for the operation of your account and cannot be opted out of while your account remains active. Where you have given consent, we may send you promotional communications about bonuses, new games, and platform features; you can withdraw this consent at any time through your account settings. We use technical and behavioural data to detect and prevent fraud, money laundering, and other prohibited activities on the platform. We do not use your personal data to make fully automated decisions that have significant legal or similarly significant effects on you without human oversight.
jilli does not sell your personal data to third parties. We share your data only in the circumstances described in this section. We work with trusted third-party service providers who assist us in operating the platform — including payment processors, identity verification services, and cloud infrastructure providers — and these providers are contractually required to handle your data securely and only for the purposes we specify. We may share your data with regulatory authorities, law enforcement agencies, or other government bodies in the Philippines when required to do so by law or in response to a valid legal request. If jilli undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. In all cases, we take reasonable steps to ensure that any party receiving your data maintains appropriate security standards.
We retain your personal data for as long as your jilli account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering and gaming compliance obligations. If you close your account, we will retain certain data for the minimum period required by law before securely deleting or anonymising it. Transaction records are typically retained for a minimum of five years following the date of the transaction in accordance with financial record-keeping requirements. Data collected for identity verification purposes is retained for the duration of your account and for the legally required period after account closure. You may request information about the specific retention periods applicable to your data by contacting us through the details provided on this platform.
As a player in the Philippines, you have rights over your personal data under applicable data privacy legislation. These rights include the right to access a copy of the personal data we hold about you, the right to request correction of inaccurate or incomplete data, and the right to request deletion of your data in circumstances where we no longer have a lawful basis for retaining it. You also have the right to object to certain types of processing, including direct marketing, and to withdraw consent where processing is based on consent. To exercise any of these rights, you can submit a request through the contact details available on this platform, and we will respond within the timeframe required by applicable law. Please note that some requests may be subject to identity verification before we can action them, to protect the security of your account.
jilli uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players interact with our services. Essential cookies are necessary for the platform to function and cannot be disabled. Analytics cookies help us understand which features are most used and where improvements can be made, and these are only placed with your consent where required by law. We do not use third-party advertising cookies or share your browsing data with advertising networks. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to use certain features of the platform. For more information about the specific cookies we use, please visit our FAQ page.
We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server infrastructure, access controls limiting who within jilli can view your personal data, and regular security assessments. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you also play a role in keeping your account safe by using a strong, unique password and not sharing your login credentials with anyone. If you believe your account has been compromised, you should notify us immediately so we can take appropriate action. We will notify you and the relevant authorities in the event of a data breach that affects your personal data, in accordance with our legal obligations.
jilli may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. When we make material changes, we will notify you through a prominent notice on the platform or by email to the address associated with your account. The updated policy will take effect from the date it is published, and your continued use of the platform after that date constitutes acceptance of the revised terms. We recommend reviewing this page periodically so you are always aware of how your data is being handled. If you have any concerns about a change to this policy, you are welcome to contact us or visit our FAQ page for guidance.
A quick look at the key safeguards we have in place for every Filipino player on the platform.
All data transmitted between your device and jilli is protected by industry-standard encryption, keeping your account details and transactions secure at all times.
We verify the identity of every player to protect the platform from fraud and ensure that only eligible Filipino players can access real-money features.
Your personal data is never sold to third parties. We share information only with trusted service providers and when required by Philippine law.
You can request access to, correction of, or deletion of your personal data at any time. We respond to all data rights requests in line with applicable Philippine privacy regulations.